Healthcare
Verbatim extraction for healthcare. With BAA + PHI auto-redaction.
Clinics, billing companies, insurers, and digital health platforms extract structured data from PDFs without sending PHI to opaque APIs. Signed BAA, PHI auto-redaction, US-only data residency, encrypted at rest with customer-managed keys.
Document types
What we extract for healthcare teams.
Clinical notes
Discharge summaries, progress notes, consult letters. Handwritten margin notes routed to vision-LLM with HIPAA isolation.
Prior authorization forms
Payer-specific templates (Aetna, BCBS, Cigna, UHC). Extract diagnosis, procedure, member info, requesting physician.
Lab results
CBC, BMP, lipid panels, microbiology, pathology. Multi-column tables with reference ranges parsed correctly.
Insurance EOBs
Allowed amount, member liability, denial codes, CPT line items. Aggregate across plans for reconciliation.
Patient intake forms
Hand-filled demographic + medical history. Three handwriting tiers handle English, native-language, and bilingual forms.
Medical records
Multi-page records spanning years. Page-range scoping, table aggregation, cross-page line items.
Built for the workflow
Capabilities that matter in healthcare.
PHI auto-redaction
SSN, MRN, DOB, full names, addresses, phone numbers — automatically detected + masked before storage. Audit records track WHAT was redacted but never the values themselves.
HIPAA isolation
Customer-managed encryption keys. US-only data residency. 7-year audit log retention. Vision-LLM calls route exclusively to BAA-eligible Google Vertex (Gemini) + OpenAI direct API + ZDR.
Multi-language patient intake
Bilingual forms (Spanish/English, Mandarin/English, Hindi/English) handled via the mixed-language handwriting tier. No more re-keying handwritten translations.
Audit trail for compliance
Every extraction logs: source document hash, fields extracted, redactions applied, who reviewed, who corrected. Forensic-grade. Export to your compliance system.
The addon
Healthcare addon
Attach to any paid plan. From $299/mo on Pro · $499/mo on Business · included Enterprise. Vertical-specific templates, compliance gates, and field types — all integrated into the same DocuExtract platform you already use.
FAQ
Questions healthcare buyers ask.
- How does the BAA work?
- Email hello@inspireailab.com from a healthcare org address. We send a standard HIPAA Business Associate Agreement, you sign + return, we counter-sign and route your account to HIPAA-isolated infrastructure. Average turnaround: 48 hours.
- Where does PHI actually live?
- In your encrypted database (Postgres on Neon, AWS us-east) and your cloud storage bucket. Vision-LLM calls flow through Google Vertex AI (BAA-eligible) or OpenAI direct API with ZDR (Zero Data Retention) — never AI Studio. Our infrastructure operators have access; no third party does.
- Can I use my own encryption keys?
- Yes — Healthcare addon includes customer-managed encryption keys via AWS KMS. You can revoke at any time, and we lose access to the at-rest data immediately.
- Does PHI redaction actually work on handwritten forms?
- Yes — we detect PII patterns in the OCR'd text regardless of how it was originally written. The redaction is applied to the extracted text; the source document is unchanged. Operators see what WAS redacted (audit row "3 SSNs detected") but never the raw values.
- What about audit logging requirements?
- Healthcare addon enables 7-year retention on the append-only audit log (extraction events, corrections, accesses, exports). Standard plans retain 2 years. Export to S3 / Snowflake / your SIEM via webhooks.
- Are you SOC 2 compliant?
- SOC 2 Type II audit is in progress (Q3 2026 target completion). Healthcare addon ships before SOC 2 is finalized — the underlying controls (BAA, encryption, audit log) are independent of the SOC 2 certification.
Run your worst healthcare documents through the free tier.
500 credits/month is enough to evaluate against real work. See the actual accuracy before committing to a plan.